FEATURES

Enhance your operations with our union management software

i:Que helps you meet the demands of association/union membership management, benefits, case tracking, payroll transactions and communication tasks with a flexible, highly secure cloud-based software system. Our easy-to-use integrated platform streamlines your workload – reducing paperwork and saving you time and money.

i:Que Management Software Features & Functions

• Multi-user and location functionality: Multiple team members can access i:Que anywhere, anytime.
   

• Membership Management: Improve your day-to-day membership management operations with:
   

  • Detailed demographic, employment and membership member/employee data

  • Advanced Data Segmentation

  • A robust interactive note system with integrated document storage capability

  • The ability to create and store standardized form letters

  • A secure, redundant centralized data repository

  • Detailed history of all changes
     

• Agency Data Exchange: Easily update payroll, demographic and employment data.
   

• Dues Processing: Ensure each member pays the correct dues. i:Que calculates every association’s unique dues processing rules, from simple to highly complex, using various data points.
   

• Case Management: Track member cases and their histories, maintain documents and notes within case files, and program satisfaction surveys to go out when cases are closed.
   

• Document Storage: Import any scanned document, Word Doc, Excel, audio or video clip. (10 MB limit)
   

• Elections: Hold online association elections or ratification votes.
   

• Financial Management: Manage dues and benefits on a granular level. Inflows and outflows are tracked and can be matched against your accounting software totals. Other i:Que financial management features include:
   

  • Deduction reconciliation

  • Invoicing and statements

  • Manual deposit tracking

  • Payroll processing

  • Refund tracking

  • Vendor reconciliation

  • Vendor transmittals
     

• Political Action: Organize your labor force by maintaining and tracking political action data and membership activities and campaigns, from precinct walking to call campaigns.
   

• Web/Communication Integration: Let us build and manage your association’s website or simply add a member portal.

Take Your Organization to the Next Level